Tips and Tricks to The 5 Mistakes to Avoid When Hiring a New York Moving Company
Tips and Tricks to The 5 Mistakes to Avoid When Hiring a New York Moving Company
Relocating to NYC
December 20, 2023

5 Mistakes to Avoid When Hiring a New York Moving Company

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Moving can be stressful and time-consuming, especially in a busy city like New York. Hiring a professional moving company can make the transition smoother, but it's crucial to choose the right one. Amid the chaos that comes with relocating, avoid these five common mistakes to ensure a successful and stress-free move.

Not Researching the Company Thoroughly

One of the most common mistakes people make when hiring a moving company is failing to conduct thorough research. Take the time to investigate the company's reputation, read customer reviews, and check their credentials. Look for testimonials on independent review sites and ask for references from friends or family who have recently moved. A reliable moving company should have a positive track record, proper licensing, and insurance coverage.

Do Thorough Research to Avoid Stress on Moving Day

Here's why not researching the company thoroughly is a mistake and how to avoid it:

Lack of Transparency

Moving companies that lack transparency in their operations may not provide accurate information about their services, pricing, or policies. This can lead to misunderstandings and surprise charges on moving day.

How to avoid: Look for companies that openly share information about their services, pricing structures, and terms. Read customer reviews to gauge the transparency of their dealings with previous clients.

Poor Customer Reviews

Neglecting to research a moving company can result in overlooking negative customer reviews. Reviews often highlight real experiences and issues faced by previous clients, giving you valuable insights into the company's performance.

How to avoid: Utilize online review platforms to read about other people's experiences with the moving company. Pay attention to patterns in the reviews, especially regarding reliability, punctuality, and the condition of belongings upon arrival.

Unreliable Services

A lack of thorough research might lead to hiring a moving company that provides subpar services. Unreliable services can include delays, damaged items, or even the potential loss of belongings during the move.

How to avoid: Research the company's track record, including any history of complaints or legal issues. Choose a moving company with a proven record of reliability and positive customer experiences.

Inadequate Equipment and Expertise

Some moving companies may lack the necessary equipment and expertise to handle specific types of moves, especially in a diverse city like New York where living spaces vary greatly.

How to avoid: Inquire about the moving company's experience in handling moves similar to yours. Ask about the equipment they use, especially if you have specialty items or unique challenges in your move.

Hidden Charges

Without thorough research, you might fall prey to moving companies that quote low prices initially but impose hidden fees later on. This can significantly impact your budget.

How to avoid: Request a detailed breakdown of the moving estimate and ensure that all potential fees are disclosed upfront. Choose a company with a reputation for transparent pricing.

Neglecting to Get a Written Estimate

Verbal estimates are not sufficient when it comes to hiring a moving company. Some disreputable movers may provide lowball estimates to secure your business and then increase the cost significantly once your belongings are loaded onto the truck. Always insist on a written estimate that includes all potential charges, such as packing fees, fuel surcharges, and additional services. This will help you avoid unpleasant surprises on moving day and ensure that the final cost aligns with your budget.

Here's why neglecting a written estimate is a mistake and how to avoid it:

Ambiguity in Pricing

Verbal estimates or rough estimates over the phone can be vague and subject to interpretation. Without a written estimate, there's a risk of misunderstandings regarding the final cost of the move.

How to avoid: Request a detailed, written estimate that includes all potential charges, such as hourly rates, mileage fees, packing materials, and any additional services. This will provide a clear picture of the expected costs.

Scope of Services Misunderstandings

Without a written estimate, the agreed-upon scope of services might be open to interpretation. This can result in the moving company not providing certain services you expected or charging extra for services that weren't explicitly outlined.

How to avoid: Ensure that the written estimate clearly outlines the scope of services, including packing, unpacking, disassembly, reassembly, and any other specific requirements. This documentation will serve as a reference point during the move.

Difficulty in Budget Planning

Moving can be a costly endeavor, and neglecting a written estimate can make it challenging to plan and stick to a budget. Unexpected expenses can arise, putting unnecessary strain on your finances.

How to avoid: Obtain a written estimate well in advance of your moving date. This will give you ample time to review the costs, make any necessary adjustments to your budget, and avoid last-minute financial surprises.

Legal Protection

A written estimate serves as a legal document that outlines the terms of the agreement between you and the moving company. Without this written agreement, you may face challenges in resolving disputes or seeking compensation for damages.

How to avoid: Prioritize moving companies that are willing to provide a detailed, written estimate. Review the document carefully, and make sure both parties sign it to establish a legally binding agreement.

Ignoring Insurance Coverage

Inquire About Insurance Before Signing Any Contract

Accidents can happen during a move, leading to damage or loss of your belongings. Before hiring a moving company, inquire about their insurance coverage. A reputable company should offer adequate liability coverage for your possessions. If they don't provide sufficient insurance, consider purchasing additional coverage to protect your valuable items. Clarify the terms and conditions of the insurance policy to ensure you understand the extent of your protection.

Here's why ignoring insurance coverage is a mistake and how to ensure you are adequately protected:

Risk of Damages

Without proper insurance coverage, your belongings are at risk of damage during the move. New York's crowded streets, tight spaces, and fast-paced environment increase the likelihood of accidents and impacts.

How to avoid: Prioritize moving companies that offer comprehensive insurance coverage. Inquire about the types of coverage available, including basic liability coverage and additional options for full-value protection. Choose the coverage that aligns with the value of your possessions.

Limited Liability Protection

Some moving companies may provide minimal liability protection by default — which might not be sufficient to cover the replacement cost of high-value items. Ignoring this aspect can leave you with inadequate compensation for damaged or lost goods.

How to avoid: Understand the default liability protection offered by the moving company and consider purchasing additional coverage if necessary. Evaluate the coverage limits and ensure they align with the value of your belongings.

Lack of Reimbursement for Losses

Without insurance, you may find yourself responsible for the replacement or repair costs of damaged or lost items. Ignoring insurance coverage means you won't have financial recourse in the event of unforeseen incidents.

How to avoid: Discuss insurance options with the moving company and understand the reimbursement process. Document the condition of your items before the move, and take photos as evidence in case you need to file a claim.

Limited Coverage for High-Value Items

Valuable items such as artwork, antiques, or electronic equipment may require additional coverage beyond standard liability protection. Ignoring this aspect can result in insufficient compensation for the loss or damage of these items.

How to avoid: Identify high-value items in your inventory and discuss specialized insurance options with the moving company. Consider obtaining separate coverage for these items to ensure they are adequately protected.

Lack of Reimbursement for Losses

Without proper insurance documentation and an understanding of the coverage details, you may face challenges when filing a claim. Ignoring insurance coverage can lead to frustration and delays in receiving compensation for damages.

How to avoid: Carefully review the insurance policy provided by the moving company. Understand the claims process, including required documentation and timelines. Keep a detailed inventory of your belongings, making it easier to file a claim if needed.

Not Planning Ahead

Last-minute decisions can lead to poor choices. Waiting until the eleventh hour to hire a moving company can limit your options and increase the likelihood of making a rushed decision. Plan and start the hiring process well in advance of your moving date. This allows you to carefully vet potential companies, compare quotes, and secure the services of a reliable mover. Adequate planning also ensures you have enough time to pack, reducing stress and minimizing the chances of forgetting essential details.


Hiring a moving company in New York requires careful consideration and research. By avoiding these common mistakes; you can increase the likelihood of a smooth and successful move. Take the time to thoroughly research potential movers, get written estimates, ensure proper insurance coverage, insist on a binding contract, and plan ahead. With these precautions, you can navigate the challenges of moving to the city that never sleeps confidently.

Contact us today for a free estimate at (718) 619-4881 and visit our website for more information.


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